Privacy policy

Privacy Policy
Last updated: 1 November 2026

KaijuMist ("KaijuMist", "we", "us") operates this store at [YOURDOMAIN.com]. This policy explains what personal information we collect, why we collect it, and what you can do about it. Questions about any of it go to glowdeck@outlook.com.

What we collect
When you place an order: your name, email address, shipping address, billing address, and phone number if you give one. Your card details go directly to our payment processor. We never see or store your full card number.

When you browse: your device and browser type, IP address, pages viewed, time on site, and the site that referred you. This is collected through cookies and similar technologies.

When you contact us or subscribe: your email address and anything you choose to include in your message.

Why we use it

  • To process, fulfil and deliver your order
  • To send order confirmations, shipping updates and replies to your emails
  • To handle damaged, missing or lost orders, warranty claims and other support requests
  • To detect and prevent fraud
  • To understand how the store is used so we can improve it
  • To send marketing emails, only if you opted in. Every one has an unsubscribe link

Who we share it with
We share only what's needed, with:

  • Shopify: the platform this store runs on, which hosts our store data
  • Payment processors (such as Shopify Payments and PayPal): to take payment securely
  • Our fulfilment and shipping partners: your name, address and order details, so your order can be delivered
  • Analytics and advertising providers (such as Google and Meta): usage data, where those tools are active
  • Email service providers: if you subscribe to marketing

We do not sell your personal information.

We may also disclose information when the law requires it, or to protect our rights or someone's safety.

Cookies
We use cookies to keep your cart working, remember your preferences and measure site traffic. You can block or delete cookies in your browser settings. The store will still load, but some features, including checkout, may not work properly.

How long we keep it
Order records are kept as long as we need them for accounting and tax purposes, generally seven years, as required for business records. Marketing contacts are kept until you unsubscribe.

Your rights
Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Correct anything that's inaccurate
  • Delete your information, where we're not required to keep it
  • Withdraw consent to marketing at any time
  • Receive a copy of your data to take to another service
  • Object to or restrict certain uses of your data

To use any of these rights, email glowdeck@outlook.com. We'll respond within 30 days and may need to verify your identity first.

If you're in the EU or UK, you can also complain to your local data protection authority. If you're in Quebec, you can complain to the Commission d'accès à l'information du Québec.

Children
This store isn't directed at children under 13, and we don't knowingly collect their information. If you believe a child has given us personal information, email us and we'll delete it.

International transfers
We're based in Quebec, Canada. Our service providers may store and process data in Canada, the United States and other countries, where privacy laws may differ from those where you live.

Security
We use industry-standard safeguards, and our checkout is encrypted. No method of sending or storing data online is completely secure, so we can't guarantee absolute security.

Changes
We may update this policy from time to time. The date at the top always shows the current version.

Contact
glowdeck@outlook.com. This address also reaches the person responsible for privacy at KaijuMist.